Privacy Policy

Introduction

At Pray4Me, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our application.

Information We Collect

Personal Information

• Username and display name
• Email address (when you create an account)
• Prayer requests and responses you submit
• Usage data and app interactions
• Device information and identifiers

Analytics and Tracking Data

We collect non-identifiable metrics to help us improve the platform and provide a better user experience:

• App usage metrics and user behavior on screens
• Crash reports and error logs to fix technical issues
• Feature usage statistics to understand what users find helpful
• Session duration and frequency to optimize app performance
• General location information (country/region only)
• Device information and operating system details
• App version and update information

Data Storage and Security

We store non-identifiable information including usernames and display names on Supabase, our database provider. This data is not encrypted but does not include sensitive personal information like full names, addresses, or payment details.

Third-Party Services

We use the following third-party services that may collect data:

• PostHog: Analytics and user behavior tracking
• Sentry: Error monitoring and crash reporting
• Expo: Push notification services
• Supabase: Database and backend services

Opt-Out Options

You can opt out of analytics tracking and data collection within the app settings. This will disable crash reporting and usage metrics collection for your account.

How We Use Your Information

• To provide and maintain our prayer community service
• To send you prayer requests from others in need
• To improve our app functionality and user experience through analytics
• To identify and fix crashes, errors, and technical issues
• To understand which features are most helpful to our users
• To optimize app performance and loading times
• To send important updates about the service
• To ensure the safety and security of our community

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and safety
• With service providers who assist in app functionality (under strict confidentiality agreements)

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

International Data Transfers

Your data may be transferred to and processed in the United States and other countries where our service providers operate. For EU users, we ensure adequate protection through appropriate safeguards and standard contractual clauses.

Age Verification

Pray4Me is intended for users 13 years of age and older. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete such information immediately.

Subscription Services

Pray4Me offers optional premium features through monthly and yearly subscription plans. No subscription is required to use the core features of Pray4Me.

Subscription Data

• Payment information is processed securely through app store providers (Apple App Store, Google Play Store)
• We do not store credit card or payment details on our servers
• Subscription status and billing history may be stored to provide service
• You can cancel subscriptions at any time through your app store account

Data Retention

We retain your personal information indefinitely to maintain the continuity of our prayer community and your prayer history. You can request deletion of your account and associated data at any time by contacting us.

Photo and Avatar Data

Users can upload photos for their avatars. These images are stored securely and are only visible to other users as profile pictures. You can change or remove your avatar at any time within the app.

Your Rights

You have the right to:

• Access your personal information
• Correct or update your information
• Delete your account and associated data
• Opt-out of analytics tracking and data collection
• Opt-out of certain communications
• Request a copy of your data
• Cancel subscriptions through your app store account

Rights for European Union Users (GDPR)

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR):

• Right to Data Portability: Request your data in a machine-readable format
• Right to Restrict Processing: Limit how we process your data
• Right to Object: Object to processing based on legitimate interests
• Right to Lodge a Complaint: File a complaint with your local data protection authority
• Legal Basis: We process your data based on your consent and our legitimate interest in providing prayer services

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at support@pray4me.app.